Based on 392 Reviews

Average

4.6

(392 Reviews)
5 Star
308
4 Star
41
3 Star
31
2 Star
10
1 Star
2
  • user2

    Cute but faulty

    Ottoman arrived and very easy to assemble the (they give you the screwdriver and extra screws). However, the seat part of mine seems to be a defect. The table part (on the underside of the seat) was not even attached. It looks like they drilled some of the holes incorrectly and attempted to fill them (the holes that are there are either covered by fabric or too large to be useful). The nails to attach the table portion are bent so I cant even do it myself if I wanted to. Going to try to remove the old nails safely and try to superg it on. Also, doubtful this thing could hold the weight it states. Better to use it as a side table and NOT a seat. update So I ended up contacting the company and they were AMING. Best customer service. I got a partial refund on the product AND they sent a new one, free of charge. They asked for the batch number of the previous one, which I gave them, and they said they will investigate the damaged one. The replacement is perfect! 5 star for customer service alone! Fantastic Size.