First, let me say that I received the table and chairs in record time, and packing was impeccable. Everything was neatly wrapped for protection, and all assembly materials were separated, sealed, and labeled. I assembled the table alone, without too much problem. There were no assembly instructions for the chairs, but a note to the vendor, through , had a PDF with the instructions, the next morning in my email. Great customer service.
Now to the chairs. My husband and I had many issues with the holes not being drilled properly to receive the screws. Angles were wrong, and the screw might go in without the attaching piece, but when adding the seat, or arm (example) it forced the screws to a different angle, not allowing them to be tightened. It was a frustrating, mess. Finally, my husband got some vice grips and forced them, all the time praying that the screws wouldnt break. Because of this, a couple do not sit evenly, and have a wobble.
Edited 11/15/21. The company reached out and refunded a good portion of the cost, due to my previous review. I have edited by adding a star, and removing my personal opinions, but have not changed our experience, as it is factual. Good!!
Assembly is a Challenge
First, let me say that I received the table and chairs in record time, and packing was impeccable. Everything was neatly wrapped for protection, and all assembly materials were separated, sealed, and labeled. I assembled the table alone, without too much problem. There were no assembly instructions for the chairs, but a note to the vendor, through , had a PDF with the instructions, the next morning in my email. Great customer service. Now to the chairs. My husband and I had many issues with the holes not being drilled properly to receive the screws. Angles were wrong, and the screw might go in without the attaching piece, but when adding the seat, or arm (example) it forced the screws to a different angle, not allowing them to be tightened. It was a frustrating, mess. Finally, my husband got some vice grips and forced them, all the time praying that the screws wouldnt break. Because of this, a couple do not sit evenly, and have a wobble. Edited 11/15/21. The company reached out and refunded a good portion of the cost, due to my previous review. I have edited by adding a star, and removing my personal opinions, but have not changed our experience, as it is factual. Good!!