I read other reviews which mentioned possible damage during delivery but they also said the manufacturer was helpful about replacement, so I moved forward hoping for the best. One of the main shelves arrived broken and I have yet to get any help on replacement. The assembly was also very hard for reasons others have identified (horrible instructions, way more tools needed than identified, drill holes not started etc... ) My husband is a good handyman and he has lots of tools but was still frustrated and has spent over 3 hours so far trying to make it work. The back of the unit is flimsy cardboard folded in half so there is no way that is going to look good. Were headed to Home Depot tomorrow to buy something more substantial. As someone else said, this is too heavy to repack and send back, so were trying to salvage it, but we are frustrated.
Hard to assemble and arrived with damaged parts
I read other reviews which mentioned possible damage during delivery but they also said the manufacturer was helpful about replacement, so I moved forward hoping for the best. One of the main shelves arrived broken and I have yet to get any help on replacement. The assembly was also very hard for reasons others have identified (horrible instructions, way more tools needed than identified, drill holes not started etc... ) My husband is a good handyman and he has lots of tools but was still frustrated and has spent over 3 hours so far trying to make it work. The back of the unit is flimsy cardboard folded in half so there is no way that is going to look good. Were headed to Home Depot tomorrow to buy something more substantial. As someone else said, this is too heavy to repack and send back, so were trying to salvage it, but we are frustrated.