Based on 172 Reviews

Average

4.6

(172 Reviews)
5 Star
123
4 Star
31
3 Star
14
2 Star
2
1 Star
2
  • user2

    Comfortable, easy to assemble, very overpriced

    Up front: I ended up returning mine for reasons that will become clear. PROS: - Very easy to assemble (though there is a caveat to this below). Unlike many chairs that you have to screw the bolts in every part to assemble it, this is very very easy; all of the pieces slide or snap together and some are already partially assembled (the metal seat base that attaches to the pneumatic cylinder is already attached to the seat, for example). The seat just slides in and and snaps into place with the back and the arms slide down into the holes and thats it. CAVEAT: (and the reason I returned mine) the left arm of mine inserted into the hole fine, but (unlike the right arm) did not stay in place (theres a button on the bottom side you push to adjust the height of the arms - this button did nothing on the left arm). So the left arm would just fall all the way down. I had to tape it in place with gaffer tape since I had already thrown my old chair away and needed to use this until I got a replacement. -Seat is very comfortable. I could do with a little more padding on the seat itself, since I do a lot of work at the computer for hours every day, editing video and photos - the more padding the better. The adjustable lumbar support on the back is awesome. And the adjustable arms (when they both work) are great. And the wheels are very carpet friendly. - The maximum height is higher than most other office chairs which is nice if you have long legs or have a high desk. Of course you can lower it to whatever you want as well. CONS: - Mine was defective, as mentioned. - I wish the arms could be adjustable forward and backward, instead of just vertically up and down - Overpriced. This was about $400 with tax when I got it. I expect a very very nice chair for that. I dont expect something with a huge defect out of the box. Materials also didnt feel as as youd think a $400 chair would get. - Wish it had a leather seat, but I knew it didnt up front - Again, more padding in the seat would be nice - Wish the arm rests were padded instead of bare plastic - It is INCREDIBLY hard to disassemble. Honestly I only disassembled enough to get it in the box to return it. I have no idea how to remove the arms once you insert them. It took two people to separate what little we could to make it fit back in the box. Not an issue unless you have to return it like I did. Im giving it three stars (should be 2.5 but Ill round up) because 1) its SUPER easy to assemble, like no other chair Ive ever purchased 2) it is very nice, all things considered, but 3) mine was defective, and 4) it really should be a bit more (materials, for example) for a $400 item. This really feels more like a $200 chair tops. I ended up getting a leather mid back chair from Staples for $139.99 and while it isnt nearly as adjustable nor as easy to assemble, its more comfortable and not defective. Quality needs to improve