Shipment arrived as scheduled. It comes in four boxes and is fairly heavy. Assembly is fairly straight forward and will take a couple of hours. The completed bed appears sturdy and well constructed.
Note: This bed is tall. A12in. top mattress is way too high. Rx a 6-8in.
When unpacking we found a split/cracked top rail on one of the headboards. I contacted their customer service who, after sending them pictures and invoice, had a replacement on the way. Excellent customer service
Great customer service
Shipment arrived as scheduled. It comes in four boxes and is fairly heavy. Assembly is fairly straight forward and will take a couple of hours. The completed bed appears sturdy and well constructed. Note: This bed is tall. A12in. top mattress is way too high. Rx a 6-8in. When unpacking we found a split/cracked top rail on one of the headboards. I contacted their customer service who, after sending them pictures and invoice, had a replacement on the way. Excellent customer service