I received this item and the box was heavily damaged. Had a big hole ripped in it. Luckily nothing was damaged except for one of the upholstered headboard pieces which has since been taken care of. I contacted them and told them and they sent me the new piece. The only other thing that we frustrating was there are no instructions. I spent about three hours putting it together. It nay have been in the box but it had a hole so possible it slipped out. Damaged box may have been fedex or may not i dont know but either way i am satisfied with the product overall. The blue is a very nice color, the upholstery is nice looking and it is actually pretty sturdy. And the customer service was great when i had a problem. It was addressed promptly and taken care of.
Great product overall
I received this item and the box was heavily damaged. Had a big hole ripped in it. Luckily nothing was damaged except for one of the upholstered headboard pieces which has since been taken care of. I contacted them and told them and they sent me the new piece. The only other thing that we frustrating was there are no instructions. I spent about three hours putting it together. It nay have been in the box but it had a hole so possible it slipped out. Damaged box may have been fedex or may not i dont know but either way i am satisfied with the product overall. The blue is a very nice color, the upholstery is nice looking and it is actually pretty sturdy. And the customer service was great when i had a problem. It was addressed promptly and taken care of.