Foam sticks do not stay put and we did not get the strap.
This looks good and feels comfortable. The problem is that the foam stick inserts that get pushed down between the chair and the cushion keeps coming out Everytime someone sits down and gets back up. In addition, the description and instructions say that there is a bonus strap for the bottom. We did not get a strap with this .
Update Increased to 4 stars for the customer service.
Foam sticks do not stay put and we did not get the strap.
This looks good and feels comfortable. The problem is that the foam stick inserts that get pushed down between the chair and the cushion keeps coming out Everytime someone sits down and gets back up. In addition, the description and instructions say that there is a bonus strap for the bottom. We did not get a strap with this . Update Increased to 4 stars for the customer service.