Gave this as a holiday gift. I should have opened it before giving it. The product had a pillow that was torn and poorly stitched. Looked like I gave the person a used winder...so embarrassed! Open yours first!
Company reached out to me...did nothing!!!!
UPDATE!!!
The company finally did reach and sent a new winder. This time it had an instruction book and works great
I bought a used one??? Really? UPDATED
Gave this as a holiday gift. I should have opened it before giving it. The product had a pillow that was torn and poorly stitched. Looked like I gave the person a used winder...so embarrassed! Open yours first! Company reached out to me...did nothing!!!! UPDATE!!! The company finally did reach and sent a new winder. This time it had an instruction book and works great