Excellent after-sales support. Great quality stools with smooth air lift height adjustment
The adjustable height, swivel bar stool (set of 2) in glossy white (with the low-rise back) are absolutely exactly as advertised, as are the matte black (no back rise) stools. More on that in a minute. They are clean and minimalist in appearance. The body of the chair section is thick, durable plastic. The PU covered seat is nicely done, slightly cushioned, and secured well. The entire base is steel and magnificently sturdy. The only part of the base that touches the floor is the rubberized rim so theres no fear of damage to the floor!
The stools telescope quite high to around 32 inches and lower to about 21.5 inches. The raised back ads slight support to the low back when sitting. The completely assembled stools are surprisingly lightweight and easy to move. Assembly is required and can easily be done by one person. The weight capacity per stool is 300 pounds max.
Before assembly, be sure to remove the cap from the gas tube. Tip: After you get the stools fully assembled, telescope them to their tallest height. Climb into the seat (if you are low to the ground like me, its a decent climb). Youll notice a little spring in the seat that wasnt there before. Now, release the lever under the seat to reduce the stools to their shortest height. This will properly fill the inside gas tube for the action to be completely smooth every time you adjust the stool height thereafter.
Originally, we received the no-back black stools after we had ordered the white low-back stools. A quick message to the seller, and a little investigative work turned up that the black stools had been incorrectly placed inside a box labeled for white stools. The seller promptly corrected the issue and the correct white stools were received. So, I can sing the praises of the customer support group too! Top notch after sales service.
The black stools were flat, matte black in color and sheen. I didnt care for them as much as the glossy white set. The black stools, being matte, tended to show scuffs in the seat area by way of the sheen changing from matte to glossy (see photos). There was no padding on the matte black seat. The black seat tops are plastic and identical to that of the bottom of the seat. On a positive note, the glossy looking scuffs appeared to wipe off, and the matte sheen restored, when the stools were wiped down with a warm wet rag.
Heights were exactly the same among all four stools. The tip for initiating the smooth gas lift mechanism, listed above, is for both sets of stools.
Both the glossy white and the matte black sets have a large foot rest at exactly the right height for comfort.
Overall, both the black and the white stools are excellent quality and should stand up to years of use. The seller offers a 1 year after-sales warranty. The sellers after-sales support are fantastic with quick response time and quick fixes to any issues that arise. I can highly recommend this product; especially knowing the after-sales support is on the job.
Excellent after-sales support. Great quality stools with smooth air lift height adjustment
The adjustable height, swivel bar stool (set of 2) in glossy white (with the low-rise back) are absolutely exactly as advertised, as are the matte black (no back rise) stools. More on that in a minute. They are clean and minimalist in appearance. The body of the chair section is thick, durable plastic. The PU covered seat is nicely done, slightly cushioned, and secured well. The entire base is steel and magnificently sturdy. The only part of the base that touches the floor is the rubberized rim so theres no fear of damage to the floor! The stools telescope quite high to around 32 inches and lower to about 21.5 inches. The raised back ads slight support to the low back when sitting. The completely assembled stools are surprisingly lightweight and easy to move. Assembly is required and can easily be done by one person. The weight capacity per stool is 300 pounds max. Before assembly, be sure to remove the cap from the gas tube. Tip: After you get the stools fully assembled, telescope them to their tallest height. Climb into the seat (if you are low to the ground like me, its a decent climb). Youll notice a little spring in the seat that wasnt there before. Now, release the lever under the seat to reduce the stools to their shortest height. This will properly fill the inside gas tube for the action to be completely smooth every time you adjust the stool height thereafter. Originally, we received the no-back black stools after we had ordered the white low-back stools. A quick message to the seller, and a little investigative work turned up that the black stools had been incorrectly placed inside a box labeled for white stools. The seller promptly corrected the issue and the correct white stools were received. So, I can sing the praises of the customer support group too! Top notch after sales service. The black stools were flat, matte black in color and sheen. I didnt care for them as much as the glossy white set. The black stools, being matte, tended to show scuffs in the seat area by way of the sheen changing from matte to glossy (see photos). There was no padding on the matte black seat. The black seat tops are plastic and identical to that of the bottom of the seat. On a positive note, the glossy looking scuffs appeared to wipe off, and the matte sheen restored, when the stools were wiped down with a warm wet rag. Heights were exactly the same among all four stools. The tip for initiating the smooth gas lift mechanism, listed above, is for both sets of stools. Both the glossy white and the matte black sets have a large foot rest at exactly the right height for comfort. Overall, both the black and the white stools are excellent quality and should stand up to years of use. The seller offers a 1 year after-sales warranty. The sellers after-sales support are fantastic with quick response time and quick fixes to any issues that arise. I can highly recommend this product; especially knowing the after-sales support is on the job.