The chair quality is actually quite good considering the cost. They are comfortable and sturdy. I had an issue with the screws poking through the bottom of the chair. I contacted the seller and they immediately sent another seat with no questions asked. I replaced the seats and the issue reoccurred. I contacted them again and they advised me to check the screws I used to make sure they were the correct ones and offered to send me a third seat. It was in fact, my assembly error and correcting the screws fixed the problem. Customer service was responsive and patient. I would buy again!
Excellent Customer Service
The chair quality is actually quite good considering the cost. They are comfortable and sturdy. I had an issue with the screws poking through the bottom of the chair. I contacted the seller and they immediately sent another seat with no questions asked. I replaced the seats and the issue reoccurred. I contacted them again and they advised me to check the screws I used to make sure they were the correct ones and offered to send me a third seat. It was in fact, my assembly error and correcting the screws fixed the problem. Customer service was responsive and patient. I would buy again!