Shipping was fast and the delivery service brought to just inside the front door. Bed frame arrived in good condition. We purchased a normal King size (not split). It is incredibly heavy. I took the two bolts in the middle out, so we could carry each half upstairs to our bedroom. Once I reassembled in our bedroom, we had to recruit extra help to rotate rightside up and into place with our frame. Definitely more than a two person job for most, and probably impossible for older adults.
Everything went together fine. The base works well - all functions as advertised. Time will tell for reliability.
The biggest disappointment (and reason for minus one star) is the USB ports. They are not mounted in the side like the pictures show. Ours are mounted on the underside of the platform. They are not accessible with base in a flat position, and even tilted up you have to get down on your knees to find them... so, they are pretty much useless.
Great, but heavy
Shipping was fast and the delivery service brought to just inside the front door. Bed frame arrived in good condition. We purchased a normal King size (not split). It is incredibly heavy. I took the two bolts in the middle out, so we could carry each half upstairs to our bedroom. Once I reassembled in our bedroom, we had to recruit extra help to rotate rightside up and into place with our frame. Definitely more than a two person job for most, and probably impossible for older adults. Everything went together fine. The base works well - all functions as advertised. Time will tell for reliability. The biggest disappointment (and reason for minus one star) is the USB ports. They are not mounted in the side like the pictures show. Ours are mounted on the underside of the platform. They are not accessible with base in a flat position, and even tilted up you have to get down on your knees to find them... so, they are pretty much useless.