I ordered this faucet for a free standing tub in my master bathroom and was very pleased with the quality from parts to packaging. Assembly was easy and spare parts were included (in many cases today that is not the case) I had a slight issue with one of the O rings during assembly but called the number on the manual and was greeted to my surprise by a real person who within minutes had agreed to send replacement parts that arrived a few days later. I would thoroughly recommend this product and company.
Excellent customer service
I ordered this faucet for a free standing tub in my master bathroom and was very pleased with the quality from parts to packaging. Assembly was easy and spare parts were included (in many cases today that is not the case) I had a slight issue with one of the O rings during assembly but called the number on the manual and was greeted to my surprise by a real person who within minutes had agreed to send replacement parts that arrived a few days later. I would thoroughly recommend this product and company.