I love the style of this bed! I had a family member move in with me for a couple of months and was really excited. I put the bed together with ease until I Got to the frame. The part of the frame that crossed in the middle was too long. I reached out to support via email( that's the only way to get them) The email bounced several times. I'm going to have to shave down the portion that is too long now. This isn't that big of a deal it's just the fact that I paid for something to be easy to assemble and ready to go. Now I have to go buy a saw to cut to make it fit. Needless to say, I will not be ordering anything from this vendor again!
Customer Support Email Bounced Several Times!!!
I love the style of this bed! I had a family member move in with me for a couple of months and was really excited. I put the bed together with ease until I Got to the frame. The part of the frame that crossed in the middle was too long. I reached out to support via email( that's the only way to get them) The email bounced several times. I'm going to have to shave down the portion that is too long now. This isn't that big of a deal it's just the fact that I paid for something to be easy to assemble and ready to go. Now I have to go buy a saw to cut to make it fit. Needless to say, I will not be ordering anything from this vendor again!