This sofa is a great value. Easy to assemble and very pretty. 3 full size adults can sit comfortably. It is firm and a bit small for 2 adults to sleep on. But, great to have the extra bed when needed.
The only issue we had was with delivery. It was a gift for our daughter and she lives in a remote area outside of Denver. We kept getting messages the company, Halo was attempting to deliver and she took off work twice to wait and it did not show up. They did not even try, nor could you get through to the company on the phone, through chat or email. We contacted and they patched us through instantly and we made arrangements to rent a uhaul and pick it up ourselves. We called to let them know we were on our way, and while we were in route another lady called us back and said we should not be contacting them directly and it was not her job to pull our order. We hung up and drove nearly 90 min, showed up, waited patiently and told them we would be contacting and they can deal directly with them, and we did get our order. It arrives in a sizeable box that is heavy but it probably would have fit in my full size suv.
It was worth all the hassle, but definitely involve and definitely write down the names numbers and address of everyone you speak to. If you are in an urban area I do not think you would have this issue.
Tallulah is perfect
This sofa is a great value. Easy to assemble and very pretty. 3 full size adults can sit comfortably. It is firm and a bit small for 2 adults to sleep on. But, great to have the extra bed when needed. The only issue we had was with delivery. It was a gift for our daughter and she lives in a remote area outside of Denver. We kept getting messages the company, Halo was attempting to deliver and she took off work twice to wait and it did not show up. They did not even try, nor could you get through to the company on the phone, through chat or email. We contacted and they patched us through instantly and we made arrangements to rent a uhaul and pick it up ourselves. We called to let them know we were on our way, and while we were in route another lady called us back and said we should not be contacting them directly and it was not her job to pull our order. We hung up and drove nearly 90 min, showed up, waited patiently and told them we would be contacting and they can deal directly with them, and we did get our order. It arrives in a sizeable box that is heavy but it probably would have fit in my full size suv. It was worth all the hassle, but definitely involve and definitely write down the names numbers and address of everyone you speak to. If you are in an urban area I do not think you would have this issue.