I was so excited to get my new TV stand. I was at the part to add the stand insert. I could not get I'm in correctly. I went over the instructions over and over. I finally sent an email stating I thought I received the wrong insert. After a couple questions and sending pictures, I got an email stating they were sending me a new insert. I received that today and it fits perfectly. I love it!
Their Customer service is fantastic!
I was so excited to get my new TV stand. I was at the part to add the stand insert. I could not get I'm in correctly. I went over the instructions over and over. I finally sent an email stating I thought I received the wrong insert. After a couple questions and sending pictures, I got an email stating they were sending me a new insert. I received that today and it fits perfectly. I love it!