Nice bed frame at a great value. Responsive customer service
I had a rough start with this item due to a delivery issue. was responsive when I reached out, and they helped me reach an acceptable resolution. I definitely appreciate how quick they communicated.
I purchased another frame (ZINUS Suzanne 37 Inch Metal and Wood Platform Bed Frame) from , and these two frames have a similar look and price point. I'll be comparing these two frames in this review. I rated this frame at 5 stars and the ZINUS Suzanne at 2 stars.
I like that this one has steel slats which I think will give better support than the other one, which has wood slats. This one comes with rubber pieces that hold the slats in place and prevent metal-on-metal contact/noise. I'll have to see how long those rubber pieces last, but it seems effective for now. The other frame used velcro to keep the slats in place. It gets the job done, but I like this frame's design better.
Assembly for the other frame was off to a good start, but eventually I ran into issues with some of the pieces not fitting well. I had to really force some of them together with my full body weight and a rubber mallet, and I find it impossible to disassemble again. That really hurt my impression of the other frame. A main motivator for looking at frames like these two was that they'd be easy to put together and take apart. The other frame fails in this regard.
This frame seemed pretty easy to assemble, and I feel like all the parts were machined well enough that nothing needed to be forced together. I expect to be able to take apart portions of the frame as necessary without issue. One issue I did have during assembly was when connecting the side pieces to the end pieces. There's not a whole lot of support during this step, and it can be tricky getting the bolts and holes lined up if you don't maintain a 90 degree contact. After you get the first one going, this adds support making the other pieces easier to attach. Overall, I don't think this was a big enough issue to subtract from my final rating.
The other frame seemed to have stained pieces for the headboard/footboard, and the stain hadn't set in fully before they shipped it out. When wiping the surface with the stain, I noticed it seemed to come off onto the rag I used. There was also a strong chemical smell coming from the stained pieces. I did not experience similar issues with this frame.
Once put together, I think this bed frame looks pretty good, and it feels pretty solid. For the price, I'm pretty happy with this purchase. This combined with my good experience with customer support gives them a 5 from me.
Nice bed frame at a great value. Responsive customer service
I had a rough start with this item due to a delivery issue. was responsive when I reached out, and they helped me reach an acceptable resolution. I definitely appreciate how quick they communicated. I purchased another frame (ZINUS Suzanne 37 Inch Metal and Wood Platform Bed Frame) from , and these two frames have a similar look and price point. I'll be comparing these two frames in this review. I rated this frame at 5 stars and the ZINUS Suzanne at 2 stars. I like that this one has steel slats which I think will give better support than the other one, which has wood slats. This one comes with rubber pieces that hold the slats in place and prevent metal-on-metal contact/noise. I'll have to see how long those rubber pieces last, but it seems effective for now. The other frame used velcro to keep the slats in place. It gets the job done, but I like this frame's design better. Assembly for the other frame was off to a good start, but eventually I ran into issues with some of the pieces not fitting well. I had to really force some of them together with my full body weight and a rubber mallet, and I find it impossible to disassemble again. That really hurt my impression of the other frame. A main motivator for looking at frames like these two was that they'd be easy to put together and take apart. The other frame fails in this regard. This frame seemed pretty easy to assemble, and I feel like all the parts were machined well enough that nothing needed to be forced together. I expect to be able to take apart portions of the frame as necessary without issue. One issue I did have during assembly was when connecting the side pieces to the end pieces. There's not a whole lot of support during this step, and it can be tricky getting the bolts and holes lined up if you don't maintain a 90 degree contact. After you get the first one going, this adds support making the other pieces easier to attach. Overall, I don't think this was a big enough issue to subtract from my final rating. The other frame seemed to have stained pieces for the headboard/footboard, and the stain hadn't set in fully before they shipped it out. When wiping the surface with the stain, I noticed it seemed to come off onto the rag I used. There was also a strong chemical smell coming from the stained pieces. I did not experience similar issues with this frame. Once put together, I think this bed frame looks pretty good, and it feels pretty solid. For the price, I'm pretty happy with this purchase. This combined with my good experience with customer support gives them a 5 from me.