Based on 479 Reviews

Average

4.6

(479 Reviews)
5 Star
335
4 Star
97
3 Star
33
2 Star
10
1 Star
4
  • user2

    So far so good, but the only issue is a BIGGIE

    TL;DR version: Pros: Bed is pretty, simple, and seems to be sturdy. Easy to put together IF you have the right pieces. Cons: Mattress slides on the cross pieces/supports. Top bars of the canopy will only support lightweight items. Manufacturer is IMPOSSIBLE to contact for issues, so you better hope your box comes with all the right pieces and that you dont have issues down the road. The manufacturer issue is the only reason I gave it 3 stars, otherwise would be 4. Full review: This bed frame is pretty in its simplicity//no frills, nothing fancy. My daughter bought the queen size for her room and it definitely fits her personality: feminine without being girly or childish. We chose the white finish which should coordinate well with about any color scheme. It was fairly easy to put together (with the exception of one issue, which Ill get to in a minute). It seems sturdy and so far no rattling or squeaking but I suppose time will tell. I think the manufacturer must have got the feedback about some people having issues with the center bending/buckling because there was a supplemental page in the instruction book about adding a center support that the original instructions didnt include. Also does not need a box spring or board underneath the mattress for support as the cross pieces are close together. The negatives? /The mattress slides on the cross pieces. Im not sure how to mitigate this other than getting some of that stuff you put under rugs to keep them from sliding and putting it between the mattress and cross pieces. /If you are wanting to hang anything heavy (like more than a pound or two) on the canopy bars, this is not the bed for you. You could probably do some lightweight/sheer bed curtains or some leafy garland or something, but no hanging plants, lots of clothes on hangers, gymnastics, or enthusiastic extracurricular activities. /The biggest negative is that it is absolutely IMPOSSIBLE to get replacement parts from the manufacturer. Because of the way it is put together, the holes for the bolts are pre/drilled and all you have to do is put the right size bolt in the hole and tighten with the included allen wrench. However, the box we got had two pieces with the holes positioned for one end of the instead of one for each end, though one was labeled C and the other D (both were C). There is a package insert that says if you are missing parts, contact the manufacturer at such/and/such a number or online. I tried both. Called multiple times, never could speak to a person. Tried online, got an email saying they had received the request and would send the part, but it would be delayed due to COVID. However that was back in like April and havent had any communication since. That corner of the bed is currently held together with zip ties and a prayer. ALSO, just be aware that if you do need to contact the manufacturer, you will need info off the labels on the box, so I would recommend taking photos of all the labels on the box before opening so that you have the info you need.