This bed arrived badly broken due to no fault of the company, but rather a mishandling of one of the boxes by FedEx. I contacted the company, fully anticipating resistance, but they simply asked for a photo of the broken pieces, and sent out a replacement box immediately. The box arrived in a couple days, and my wife and I assembled the bed that night. Its very good quality, and we still havent filled up all the storage compartments. We love it!
Great bed, great company!
This bed arrived badly broken due to no fault of the company, but rather a mishandling of one of the boxes by FedEx. I contacted the company, fully anticipating resistance, but they simply asked for a photo of the broken pieces, and sent out a replacement box immediately. The box arrived in a couple days, and my wife and I assembled the bed that night. Its very good quality, and we still havent filled up all the storage compartments. We love it!