I write very few reviews but Im impressed enough with the product and customer service to take the time. I research before I buy and I expect products to last for years. This umbrella seems to be up to the challenge. The mechanical pieces of the umbrella are sturdy. The quality of the cloth is very good. Once it was out of the box it only took my husband and me a couple of minutes to set it up. My deck faces north and I needed an umbrella that could block the east and west exposures. With the vertical range of this umbrella, Im all set. I reached out to customer service via email twice for general questions. Both replies made me feel like this company is in business for the long haul and will be there in the future if I need any replacement parts.
GOOD VALUE AND GOOD QUALITY!!
I write very few reviews but Im impressed enough with the product and customer service to take the time. I research before I buy and I expect products to last for years. This umbrella seems to be up to the challenge. The mechanical pieces of the umbrella are sturdy. The quality of the cloth is very good. Once it was out of the box it only took my husband and me a couple of minutes to set it up. My deck faces north and I needed an umbrella that could block the east and west exposures. With the vertical range of this umbrella, Im all set. I reached out to customer service via email twice for general questions. Both replies made me feel like this company is in business for the long haul and will be there in the future if I need any replacement parts.