I only gave 1 star because I received the wrong bed, TWICE!! Both times, I received a twin-over-twin bunk bed. Then I had to arrange a time for both bunk beds to be picked up by a freight company because they were too heavy for us to return some place. They couldnt be picked up at the same time, for whatever reason, so I had to make sure I was home 2 separate times. It was a huge inconvenience!
concluded that there was an error at their warehouse and they said theyd fix it. No clue whether the issue was fixed or not. I ended up ordering the bed directly from the manufacturer (and saved money as well!) And we really like the bed! Its great quality and perfect for our kids bed!
Hopefully theyve fixed the issue of the incorrect item being sent by now!
Received the wrong item TWICE!!!
I only gave 1 star because I received the wrong bed, TWICE!! Both times, I received a twin-over-twin bunk bed. Then I had to arrange a time for both bunk beds to be picked up by a freight company because they were too heavy for us to return some place. They couldnt be picked up at the same time, for whatever reason, so I had to make sure I was home 2 separate times. It was a huge inconvenience! concluded that there was an error at their warehouse and they said theyd fix it. No clue whether the issue was fixed or not. I ended up ordering the bed directly from the manufacturer (and saved money as well!) And we really like the bed! Its great quality and perfect for our kids bed! Hopefully theyve fixed the issue of the incorrect item being sent by now!