BUYER BEWARE. Great product, HORRIBLE CUSTOMER SERVICE
It was easy to assemble and comfortable. BUT the sellers are horrible to work with! If you have a problem with the chairs like I do, one sits a little tilt and one squeaks loud every time some one sits or moves, then these PEOPLE WILL NOT HELP YOU. I have sent pictures, tried multiple emails, called to complain (they would have given me a full refund if seller did not respond in 2 days, ofcourse seller responded. To ask for MOTE PICTURES!!) I dont even want a refund, just replace the chairs I was given with better ones that are not broken upon receiving them. I dont think its too much to ask.
BUYER BEWARE. Great product, HORRIBLE CUSTOMER SERVICE
It was easy to assemble and comfortable. BUT the sellers are horrible to work with! If you have a problem with the chairs like I do, one sits a little tilt and one squeaks loud every time some one sits or moves, then these PEOPLE WILL NOT HELP YOU. I have sent pictures, tried multiple emails, called to complain (they would have given me a full refund if seller did not respond in 2 days, ofcourse seller responded. To ask for MOTE PICTURES!!) I dont even want a refund, just replace the chairs I was given with better ones that are not broken upon receiving them. I dont think its too much to ask.