I love this item, however the screw that goes with the drawer knob is too small. I contacted them for a replacement they asked for a photo of the piece, photo of some sticker, copy of my receipt, my left arm seriously, I just wanted them to send me a new screw. Easier to just go buy a screw that fits, although I shouldnt have to do that. A bit disappointed.
A lot of work for just a replacement screw
I love this item, however the screw that goes with the drawer knob is too small. I contacted them for a replacement they asked for a photo of the piece, photo of some sticker, copy of my receipt, my left arm seriously, I just wanted them to send me a new screw. Easier to just go buy a screw that fits, although I shouldnt have to do that. A bit disappointed.