My wife and I have ordered numerous home decor and furniture items from s brand. We have been satisfied with the overall quality of these items (leather chair, lamps, rugs, etc.). Unfortunately, this sofa did not hold up to the standard of quality weve come to expect from . The item is visually appealing and is an attractive piece in our room but the fabric was not durable and began wearing, pilling, and drooping after a few short weeks. We flipped cushions and experienced the same poor wear on the other side as well. The backs and arms hold up just fine but the seat cushions are not durable for daily use. The down fill is comfortable and the item would be great if the quality of material was better.
Fortunately, stood by their product and was able to offer a refund so we could purchase a different sofa for our space.
Durability Issues/Fabric Defect
My wife and I have ordered numerous home decor and furniture items from s brand. We have been satisfied with the overall quality of these items (leather chair, lamps, rugs, etc.). Unfortunately, this sofa did not hold up to the standard of quality weve come to expect from . The item is visually appealing and is an attractive piece in our room but the fabric was not durable and began wearing, pilling, and drooping after a few short weeks. We flipped cushions and experienced the same poor wear on the other side as well. The backs and arms hold up just fine but the seat cushions are not durable for daily use. The down fill is comfortable and the item would be great if the quality of material was better. Fortunately, stood by their product and was able to offer a refund so we could purchase a different sofa for our space.