Based on 560 Reviews

Average

4.6

(560 Reviews)
5 Star
402
4 Star
107
3 Star
51
2 Star
0
1 Star
0
  • user2

    Not pre assembled

    Ill start out by saying that I do like these chairs. I like the overall aesthetic, I like that theyre easy to wipe clean, and theyre comfortable to sit in. The back of the chair does have some give, which adds to the comfort (as it is not rigid), but it does raise questions of longevity and stability (when you lean back, the back of the chair moves back, giving the impression that it could perhaps snap or break at some point in the future). However, my main qualm was with the assembly. These chairs are not fully assembledwhich is fine, although the instructions are simple, its easy enough to discern the order of the pieces that you use to screw the base to the seat. My problem is that the legs of each chair were covered with a stretchy mesh material BEFORE the base was pre/assembled. This means that when you remove the protective material, some remained stick underneath the hardware. This might not bother some people; but it bothered me. I intend to use these chairs for a while, and did not appreciate the debris sticking out of each leg of each chair. I thought about removing the hardware to remove the netting, but found I did not have the tools nor the inclination to perhaps jeopardize the structural integrity of the chair. I found a pair of tweezers and spent a solid half an hour picking out the visible strings. It works. Its not a perfect job. But it works. I still like the chairs and intend to keep them, for now. I was just frustrated that such a simple oversight would create such an inconvenience. Maybe the individuals that assembled my set of chairs accidentally assembled the base with the packing underneath, and that this is an isolated complaint. Maybe its not. Either way, its an oversight. During manufacturing, either cover the legs of the chair for packaging after the base has been assembled, or if you must do it before, cut holes in the netting so none becomes trapped underneath that hardware. Its truly so simple for the seller/manufacturer to prevent this inconvenience for customers. My boy other complaint is that it took an incredibly long time to arrive, and when it was finally out for delivery, it arrived five days later. I assumed it was because the chairs were pre assembled and consumed a significant amount of space, but no, the chairs arrived in one, albeit large, box.