I would have given the rating a five but for the instructions for the control pendant. It appears to have been written a third grader with a brain defect. I am still trying to figure out exactly how to work all the functions and Im an engineer with 50 years on the job. The chair itself is comfortable, relaxing, and relieves aches and pains in my back. In spite of the aforementioned problem I do highly recommend it for those seeking comfort and relaxation in a chair.
Excellent chair
I would have given the rating a five but for the instructions for the control pendant. It appears to have been written a third grader with a brain defect. I am still trying to figure out exactly how to work all the functions and Im an engineer with 50 years on the job. The chair itself is comfortable, relaxing, and relieves aches and pains in my back. In spite of the aforementioned problem I do highly recommend it for those seeking comfort and relaxation in a chair.