Very nice looking chair easy to assemble. Did not like the like the lumbar support feature at all. After I dissembled the linkage that operated it, the chair was fine and very comfortable at my computer desk for long sessions. Reclines nicely whin I turn around and watch tv. I down rated it to four stars due to the arm rests in the down position are at different level by 1/2 inch. I tried to level them by loosening the attachment bolts on both side and pulling up on the lower one as far as the bolt hole slop would allow and pushing down on the high one. Tightened the bolts and gained slightly..Called customer service and they offered to replace the entire chair Didnt think that was necessary, the height difference is not really noticeable. I may try taking off the arm that is higher and seeing if there a stop I can file down slightly to even them up. Still very happy with the chair.. Would recommend it
Nice chair
Very nice looking chair easy to assemble. Did not like the like the lumbar support feature at all. After I dissembled the linkage that operated it, the chair was fine and very comfortable at my computer desk for long sessions. Reclines nicely whin I turn around and watch tv. I down rated it to four stars due to the arm rests in the down position are at different level by 1/2 inch. I tried to level them by loosening the attachment bolts on both side and pulling up on the lower one as far as the bolt hole slop would allow and pushing down on the high one. Tightened the bolts and gained slightly..Called customer service and they offered to replace the entire chair Didnt think that was necessary, the height difference is not really noticeable. I may try taking off the arm that is higher and seeing if there a stop I can file down slightly to even them up. Still very happy with the chair.. Would recommend it