The first chair was missing parts and physically damaged. The replacement had some minor cosmetic issues (finish scratches) which Ill correct with a swipe of stain. However, the replacement process was very easy, and fast. Overall a nice looking chair and comfortable. Get the upgrade castors (wheels). They are much better than what comes with it.
You Get What You Pay For
The first chair was missing parts and physically damaged. The replacement had some minor cosmetic issues (finish scratches) which Ill correct with a swipe of stain. However, the replacement process was very easy, and fast. Overall a nice looking chair and comfortable. Get the upgrade castors (wheels). They are much better than what comes with it.