Warning! Make certain you have a drill and a 5/16 drill bit handy prior to assembling this bed. Without these tools you will NOT be able to complete assembly if the barrel nut holes are not drilled deep enough from the manufacturer as mine were. After failing to thread a few bolts into the barrel nut I realized the problem was due to a manufacturer shortcoming but is easily resolved by drilling slightly deeper.
A few more downsides: this bed has a 90-day warranty from the manufacturer, yep 90 days. They include some paperwork offering to sell you a 2-year extended warranty. No thanks.
My biggest complaint: customer support is ONLY available via filling out an extensive online form and waiting for a reply. No phone support whatsoever.
A few positives: all the pieces were well packaged and instructions were well laid out.
I recommend as long as you are willing to do some light drilling in the event your bed wasnt properly manufactured as my kids was.
If I had bought this locally and experienced the manufacturer shortcomings, I would have returned it. Since I bought it online and I was in the process of assembly with the parts spread out in my house and realizing that customer support isnt readily there for customers, I went into get-r-done mode and figured out the manufacturing problem.
No issues with odor after airing out as many reviewers commented.
Potential manufacturing issues yet easily resolved
Warning! Make certain you have a drill and a 5/16 drill bit handy prior to assembling this bed. Without these tools you will NOT be able to complete assembly if the barrel nut holes are not drilled deep enough from the manufacturer as mine were. After failing to thread a few bolts into the barrel nut I realized the problem was due to a manufacturer shortcoming but is easily resolved by drilling slightly deeper. A few more downsides: this bed has a 90-day warranty from the manufacturer, yep 90 days. They include some paperwork offering to sell you a 2-year extended warranty. No thanks. My biggest complaint: customer support is ONLY available via filling out an extensive online form and waiting for a reply. No phone support whatsoever. A few positives: all the pieces were well packaged and instructions were well laid out. I recommend as long as you are willing to do some light drilling in the event your bed wasnt properly manufactured as my kids was. If I had bought this locally and experienced the manufacturer shortcomings, I would have returned it. Since I bought it online and I was in the process of assembly with the parts spread out in my house and realizing that customer support isnt readily there for customers, I went into get-r-done mode and figured out the manufacturing problem. No issues with odor after airing out as many reviewers commented.