I received the product with a broken piece, shown in the picture. gave me a number to a credit card service, put me into contact with 2 different departments only to eventually be given an email to send a bunch of info to, they responded quickly with the website you can order replacement parts, but my part wasnt listed, so I called the number the parts website listed and it turns out this isnt a replaceable part... So now I have to repackage and send the entire thing back?! Im crying... How could I possibly do that.... It weighs hundreds of pounds and most of the packaging has been broken down. Im at a complete loss here.
Insanity
I received the product with a broken piece, shown in the picture. gave me a number to a credit card service, put me into contact with 2 different departments only to eventually be given an email to send a bunch of info to, they responded quickly with the website you can order replacement parts, but my part wasnt listed, so I called the number the parts website listed and it turns out this isnt a replaceable part... So now I have to repackage and send the entire thing back?! Im crying... How could I possibly do that.... It weighs hundreds of pounds and most of the packaging has been broken down. Im at a complete loss here.