Instruction wise? Very simple to put together,
Straightforward, few steps. Reality? Impossible. It was only a few steps but it took 3 hours. There were staples deep in a few of the metal holes which obstructed screws- this took awhile to figure out. Furthermore, getting the legs on was a misery. After a long battle on the last one which was stuck I finally took out a headlamp just to discover the bracket for the screw was not even marginally close to lining up/where the hole is. Called the company to explain frustration. They explained the furniture legs are on back order. They didnt offer any sort of compensation or solution to the wasted time, frustration, and end result of a broken couch in the middle of my living room awaiting legs for an unknown time. The couch seems like it could be nice though. Im aware its a $400 couch and you get what you pay for, but when the craftsmanship is so poor you cant assemble it without struggle/fully assemble it, there is a problem. The customer service experience matched this frustrating experience. If this is your price point skip it for something from target or .
Not well made, skip it
Instruction wise? Very simple to put together, Straightforward, few steps. Reality? Impossible. It was only a few steps but it took 3 hours. There were staples deep in a few of the metal holes which obstructed screws- this took awhile to figure out. Furthermore, getting the legs on was a misery. After a long battle on the last one which was stuck I finally took out a headlamp just to discover the bracket for the screw was not even marginally close to lining up/where the hole is. Called the company to explain frustration. They explained the furniture legs are on back order. They didnt offer any sort of compensation or solution to the wasted time, frustration, and end result of a broken couch in the middle of my living room awaiting legs for an unknown time. The couch seems like it could be nice though. Im aware its a $400 couch and you get what you pay for, but when the craftsmanship is so poor you cant assemble it without struggle/fully assemble it, there is a problem. The customer service experience matched this frustrating experience. If this is your price point skip it for something from target or .