We ordered 2 of these for a vacation rental and could not believe how great they were!
The instructions are easy to fol.
One of the beds did not come with the right amount of large screws which was a shame. We called and told them which ones were needed. At first they told us to pack up the bed and send it back. They would send out a new one. We had to spend some time on the phone with them to help them see how foolish that was. All we needed were 2 of the large screws. They ended up having us purchase the screws on and reimbursing the fee. That too seemed foolish but better than taking apart the bed. The screws came but were not the same color as the others. It matters because they show. Still, we used them anyway. Outside of that glitch I still HIGHLY recommend this bed. Just be sure to check that all the materials are there before assembling it
Excellent choice!
We ordered 2 of these for a vacation rental and could not believe how great they were! The instructions are easy to fol. One of the beds did not come with the right amount of large screws which was a shame. We called and told them which ones were needed. At first they told us to pack up the bed and send it back. They would send out a new one. We had to spend some time on the phone with them to help them see how foolish that was. All we needed were 2 of the large screws. They ended up having us purchase the screws on and reimbursing the fee. That too seemed foolish but better than taking apart the bed. The screws came but were not the same color as the others. It matters because they show. Still, we used them anyway. Outside of that glitch I still HIGHLY recommend this bed. Just be sure to check that all the materials are there before assembling it