First of all package is way to heavy for a regular (1) UPS driver to be delivering thi This was literally dropped right on the steps when delivered as my daughter heard it in the house when they dropped it. This had a lot of new and added tape on box and it looks like it had been opened. I opened the box to find parts dented and scratched along with several parts missing. Ordered replacement parts from mfr. we will see how long it takes to get parts out to me. My daughter is more unhappy than me as she was so excited about her new bed only to be let down. This should have been sold as a open merchandise and price accordingly.
Very Very Heavy Bo Damage and missing parts too.
First of all package is way to heavy for a regular (1) UPS driver to be delivering thi This was literally dropped right on the steps when delivered as my daughter heard it in the house when they dropped it. This had a lot of new and added tape on box and it looks like it had been opened. I opened the box to find parts dented and scratched along with several parts missing. Ordered replacement parts from mfr. we will see how long it takes to get parts out to me. My daughter is more unhappy than me as she was so excited about her new bed only to be let down. This should have been sold as a open merchandise and price accordingly.