The bed itself is great and my son loves it. I did, however, only give a 3 star rating because 2 of the many pieces it arrived in were damaged. One of the pieces the damage was minimal and would not really bother me, but another piece was damaged and a patch of metal about the size of a fifty cent piece is exposed along with some denting. The hassle of re/boxing this product and returning it was not worth it to replace those two parts because of how precise the packing must be to fit it in such a small box.
It is frustrating to get a new product and then have to try and figure out how to hide the defects when you are too far in the assembly process to undo all you have already done and try to get it back in the box it came in (which was not going to happen).
Like I said, the product is great but there is a definite risk of it showing up damaged because of the weight and dimensions of the shipment itself.
The bed itself is great and my son loves it
The bed itself is great and my son loves it. I did, however, only give a 3 star rating because 2 of the many pieces it arrived in were damaged. One of the pieces the damage was minimal and would not really bother me, but another piece was damaged and a patch of metal about the size of a fifty cent piece is exposed along with some denting. The hassle of re/boxing this product and returning it was not worth it to replace those two parts because of how precise the packing must be to fit it in such a small box. It is frustrating to get a new product and then have to try and figure out how to hide the defects when you are too far in the assembly process to undo all you have already done and try to get it back in the box it came in (which was not going to happen). Like I said, the product is great but there is a definite risk of it showing up damaged because of the weight and dimensions of the shipment itself.