We are on step 3 and holes on the t-connectors and the legs DO NOT MATCH. I have tried all sorts of things to make it match (maybe I put them on wrong so I switched them around, nope) finally decided it must be a defect in the drilling of the holes. These are part of a safety feature that hold the bars for the net up so I cannot continue putting together the trampoline until customer service emails me back. You cannot put the screws through something where holes do not match up. Why they do not have a phone number is beyond me. I will update this review once I have resolved this situation.
Inadequate user instructions
We are on step 3 and holes on the t-connectors and the legs DO NOT MATCH. I have tried all sorts of things to make it match (maybe I put them on wrong so I switched them around, nope) finally decided it must be a defect in the drilling of the holes. These are part of a safety feature that hold the bars for the net up so I cannot continue putting together the trampoline until customer service emails me back. You cannot put the screws through something where holes do not match up. Why they do not have a phone number is beyond me. I will update this review once I have resolved this situation.