They responded to my issue very quickly..Weve had this bed for 2 weeks or so. Its really cute in our daughters room. It is getting squeaky as she gets in to bed. We will have to look it over and tighten any screws that we can. Also, the screws should be white like the bed frame. They stand out being silver. Or they could have included covers for them. Either way would have looked better aesthetically. But its not a make it or break it deal for us. Great buy for the cost!
the screws should be white like the bed frame
They responded to my issue very quickly..Weve had this bed for 2 weeks or so. Its really cute in our daughters room. It is getting squeaky as she gets in to bed. We will have to look it over and tighten any screws that we can. Also, the screws should be white like the bed frame. They stand out being silver. Or they could have included covers for them. Either way would have looked better aesthetically. But its not a make it or break it deal for us. Great buy for the cost!