We will be returning this bed. Not safe for kids under 6 years old.
We have been looking for a bunk bed for months, and finally decided on this bed. We wanted a bed with both shelves and a staircase and this one had the perfect design. However, we are considering to return this bed, as 1) the material is of poor quality 2) paint stinks and gives us a headache even after a few weeks of assembling this (we assembled this during the Christmas holiday, and it stinks even today). 3) Our 4 year old broke her arm after falling from the bed.
When we did research we read through product descriptions, reviews, and we didnt see anywhere that it wasnt safe for someone younger than 6 to be on the upper bunk, as many reviews mentioned kids age 2 / 4, and from the height of this bed, it seems to be more for younger kids than the older kids. However when we finished assembling the bed, there was a sticker stating never allow a child under 6 years on upper bunk. We wish we had known that before purchasing and assembling the bed. We thought it might still be ok, as the bed is relatively low, and as there are many reviews from happy parents and their children, who are younger than 6. Bad choice for us, as our little one broke her arm and now in cast. So if you are reading this review, you know it may not be suitable for every childsadly.
As for the poor material, bed slat material is pinewood, but not solid like IKEAs bed slat. It is made of compressed wood and it feels just ok, but not very sturdy. Entire bed feels quite soft, not as hard, solid, sturdy as we want it to be. It arrived with few broken, cracked parts. As mentioned above, the paint stinks even after 2/3 weeks, and we are wondering if its safe to inhale this. We have wiped the bed clean several times, and it seems to get better a little but far from smell/free. Kids are super happy with the slide, but its rather steep with a very shallow frame and we worry they may fall over from the sides.
So for our experience and quality of the bed, our rating is 1 star. We like the design but thats about it.
However, the seller has been very kind and helpful, he went above and beyond to accommodate us. First we contacted the seller, inquiring if its possible to get the shipment earlier than later of the time frame shown on s delivery estimate time, since we are expecting another child and we need to move older kids before the next one comes. He was so accommodating and sent us the bed right away, way before the estimate (It had ETA Dec 30/Jan 7, but we have received the shipments Dec 19/22). We noticed broken parts when we started to assemble the bed, the box was undamaged, but few parts inside were cracked, so we contacted the seller again, and he was extremely helpful and sent us the replacement parts without delay. He is quick to respond, very helpful and amicable. We are very grateful and satisfied with how he handled our queries and requests. We would rate 5 for his customer service, or 10 if we can. So we will leave 3 stars. 1 for the quality of the bed and description not mentioning its not suitable for kids under 6, and 5 for his customer service. I would be returning
We will be returning this bed. Not safe for kids under 6 years old.
We have been looking for a bunk bed for months, and finally decided on this bed. We wanted a bed with both shelves and a staircase and this one had the perfect design. However, we are considering to return this bed, as 1) the material is of poor quality 2) paint stinks and gives us a headache even after a few weeks of assembling this (we assembled this during the Christmas holiday, and it stinks even today). 3) Our 4 year old broke her arm after falling from the bed. When we did research we read through product descriptions, reviews, and we didnt see anywhere that it wasnt safe for someone younger than 6 to be on the upper bunk, as many reviews mentioned kids age 2 / 4, and from the height of this bed, it seems to be more for younger kids than the older kids. However when we finished assembling the bed, there was a sticker stating never allow a child under 6 years on upper bunk. We wish we had known that before purchasing and assembling the bed. We thought it might still be ok, as the bed is relatively low, and as there are many reviews from happy parents and their children, who are younger than 6. Bad choice for us, as our little one broke her arm and now in cast. So if you are reading this review, you know it may not be suitable for every childsadly. As for the poor material, bed slat material is pinewood, but not solid like IKEAs bed slat. It is made of compressed wood and it feels just ok, but not very sturdy. Entire bed feels quite soft, not as hard, solid, sturdy as we want it to be. It arrived with few broken, cracked parts. As mentioned above, the paint stinks even after 2/3 weeks, and we are wondering if its safe to inhale this. We have wiped the bed clean several times, and it seems to get better a little but far from smell/free. Kids are super happy with the slide, but its rather steep with a very shallow frame and we worry they may fall over from the sides. So for our experience and quality of the bed, our rating is 1 star. We like the design but thats about it. However, the seller has been very kind and helpful, he went above and beyond to accommodate us. First we contacted the seller, inquiring if its possible to get the shipment earlier than later of the time frame shown on s delivery estimate time, since we are expecting another child and we need to move older kids before the next one comes. He was so accommodating and sent us the bed right away, way before the estimate (It had ETA Dec 30/Jan 7, but we have received the shipments Dec 19/22). We noticed broken parts when we started to assemble the bed, the box was undamaged, but few parts inside were cracked, so we contacted the seller again, and he was extremely helpful and sent us the replacement parts without delay. He is quick to respond, very helpful and amicable. We are very grateful and satisfied with how he handled our queries and requests. We would rate 5 for his customer service, or 10 if we can. So we will leave 3 stars. 1 for the quality of the bed and description not mentioning its not suitable for kids under 6, and 5 for his customer service. I would be returning