This is a beautiful bed. I really like it. When you put it together, make sure that the holes on the posts are closest to the outside of the bed, so there is maximum distance between the bed rails. I accidently flipped the posts the wrong way, so the bed slats wouldnt fit between the bed rails. Also, if you need to contact customer service, make sure that you fill out their form on their website. When I had a question about the product, I had difficulty getting a response from them. They never responded to the email I sent them, and the phone went straight to voicemail. Then I finally got a response when I filled out the online form. Super happy with it.
Great Bed
This is a beautiful bed. I really like it. When you put it together, make sure that the holes on the posts are closest to the outside of the bed, so there is maximum distance between the bed rails. I accidently flipped the posts the wrong way, so the bed slats wouldnt fit between the bed rails. Also, if you need to contact customer service, make sure that you fill out their form on their website. When I had a question about the product, I had difficulty getting a response from them. They never responded to the email I sent them, and the phone went straight to voicemail. Then I finally got a response when I filled out the online form. Super happy with it.