This product came very well packed, with all edges and corners adequately protected / there was no damage anywhere. I thought the instructions were accurate and pretty easy to follow, and it didnt take much time until I had entered several of my fingerprints and the digital combination. The quality of the keyed locks is good, and the ease of unlocking and locking with the digital combination and my fingerprints is quick and easy. Overall the quality of this safe is good. As the instructions indicate, its necessary to fasten it to the floor or wall in order to keep it stable / this is because the door is heavy, which I like. My wall studs were in the wrong place, and so I needed to drill some additional holes in the back, and I used 3/8 lag screws to mount it to the wall. It is now VERY stable. I very much like having the emergency power pack to plug into the front in the event that the batteries inside run out. Unlike what some other reviewers suggested, I found that the beeping can be completely turned off just by following the instructions that came with the safe / it does not turn the sound back on until you reactivate it with the same key sequence.
I registered the safe to extend the warranty from 1 year to 3 years. As the other reviews indicated, you can contact customer service by email and they will send you an organizer for the inside of the door. I contacted them by email soon after I registered, and they responded by email the next day. I got the door organizer surprisingly quickly. This is very good customer service. BTW, the quality of the door organizer is very good, and it mounts securely to the inside of the door easily without any tools. While I thought the price of the safe was somewhat high, an exactly matching door organizer is currently running 40/47 on . This makes the safe a better value, but I still think the price is a little high. However, Im very happy with this product and I recommend it.
Nice product, great customer service
This product came very well packed, with all edges and corners adequately protected / there was no damage anywhere. I thought the instructions were accurate and pretty easy to follow, and it didnt take much time until I had entered several of my fingerprints and the digital combination. The quality of the keyed locks is good, and the ease of unlocking and locking with the digital combination and my fingerprints is quick and easy. Overall the quality of this safe is good. As the instructions indicate, its necessary to fasten it to the floor or wall in order to keep it stable / this is because the door is heavy, which I like. My wall studs were in the wrong place, and so I needed to drill some additional holes in the back, and I used 3/8 lag screws to mount it to the wall. It is now VERY stable. I very much like having the emergency power pack to plug into the front in the event that the batteries inside run out. Unlike what some other reviewers suggested, I found that the beeping can be completely turned off just by following the instructions that came with the safe / it does not turn the sound back on until you reactivate it with the same key sequence. I registered the safe to extend the warranty from 1 year to 3 years. As the other reviews indicated, you can contact customer service by email and they will send you an organizer for the inside of the door. I contacted them by email soon after I registered, and they responded by email the next day. I got the door organizer surprisingly quickly. This is very good customer service. BTW, the quality of the door organizer is very good, and it mounts securely to the inside of the door easily without any tools. While I thought the price of the safe was somewhat high, an exactly matching door organizer is currently running 40/47 on . This makes the safe a better value, but I still think the price is a little high. However, Im very happy with this product and I recommend it.