Great quality product. Excellent customer service.
Weve had a great experience with these bunk beds, having ordered both the white and black bunk beds. However, after over a year of disassembly and moving around, we had lost some of the screws. I called Furniture and they are sending me the small replacement parts as a courtesy (although larger ones would probably cost more). Could not be happier. Jordyn made me a recurring customer for sure.
I will say this. KEEP YOUR STICKER or take a photo of it. There should be a sticker with your IM , production date, and factory all on it. KEEP THAT. It will be needed if you ever have to get support.
Great quality product. Excellent customer service.
Weve had a great experience with these bunk beds, having ordered both the white and black bunk beds. However, after over a year of disassembly and moving around, we had lost some of the screws. I called Furniture and they are sending me the small replacement parts as a courtesy (although larger ones would probably cost more). Could not be happier. Jordyn made me a recurring customer for sure. I will say this. KEEP YOUR STICKER or take a photo of it. There should be a sticker with your IM , production date, and factory all on it. KEEP THAT. It will be needed if you ever have to get support.