Mine arrived with two damaged and two missing pieces. I expected the replacement to be a hassle, but to my surprise he required a few pictures of the damaged items and proof of purchase. The next day parts were shipped out to me and I received them very quickly.
I am not sure how long term this will hold up yet, but the bed does appear to be quite sturdy. Looks great.
Excellent Customer Service, But Not Perfect Set
Mine arrived with two damaged and two missing pieces. I expected the replacement to be a hassle, but to my surprise he required a few pictures of the damaged items and proof of purchase. The next day parts were shipped out to me and I received them very quickly. I am not sure how long term this will hold up yet, but the bed does appear to be quite sturdy. Looks great.