I had no issues with this couch. At first, I tried to follow the video for assembly and that didnt work out at all so I followed the written instructions which were much easier to understand. I can see where everyone had an issue with the left arm but I realized that during assembly, the arm and the base had to be held a certain way to prevent the arm from not aligning. I agree there should be a better method to secure that part as it can become unsecured easily. The larger base must go into the arm instead of the other way around which does seem a bit odd. Besides that, the rest of the couch was easy to assemble. The cushions are shrink wrapped which leads to wrinkles. I patted them hard with the stick included and most of the wrinkles came out. Ill go back with a small steamer to get the rest out. Also, dark gray is more of a bluish hue, like a blue jean color instead of a gray color. I had to resume watching the video to distinguish which pillows were for the bottom and which ones were for the back. Overall, Im pleased with this purchase. Its very comfortable and fits a small space nicely! The seller was very easy to communicate with, attentive and handled my questions quickly with attention to detail and care. Just know that youre getting a blue gray instead of a dark gray. The two pieces were shipped together and came at the same time so there were no issues with shipping.
Great purchase!
I had no issues with this couch. At first, I tried to follow the video for assembly and that didnt work out at all so I followed the written instructions which were much easier to understand. I can see where everyone had an issue with the left arm but I realized that during assembly, the arm and the base had to be held a certain way to prevent the arm from not aligning. I agree there should be a better method to secure that part as it can become unsecured easily. The larger base must go into the arm instead of the other way around which does seem a bit odd. Besides that, the rest of the couch was easy to assemble. The cushions are shrink wrapped which leads to wrinkles. I patted them hard with the stick included and most of the wrinkles came out. Ill go back with a small steamer to get the rest out. Also, dark gray is more of a bluish hue, like a blue jean color instead of a gray color. I had to resume watching the video to distinguish which pillows were for the bottom and which ones were for the back. Overall, Im pleased with this purchase. Its very comfortable and fits a small space nicely! The seller was very easy to communicate with, attentive and handled my questions quickly with attention to detail and care. Just know that youre getting a blue gray instead of a dark gray. The two pieces were shipped together and came at the same time so there were no issues with shipping.