Had to order this bed twice. The first time, I ordered it from , directly from as the seller. It arrived with the box in tatters, the corners of the bed exposed and damaged. But worse, only 1 box of 2 ever came. Box 2 never even had a tracking . The company, wanted nothing to do with the situation. Refused to return my calls. It was a major fiasco to get a refund. Finally, I was able to reorder the bed with as the actual seller. All the pieces arrived intact. It was fairly easy to assemble. Seems sturdy, looks nice. There was some hardware missing though. I was able to replace it at a hardware store. In the end, I like the bed. I am just not sure it was worth the hassle though. I am so disappointed.
The Manufacturer is a nightmare to deal with.
Had to order this bed twice. The first time, I ordered it from , directly from as the seller. It arrived with the box in tatters, the corners of the bed exposed and damaged. But worse, only 1 box of 2 ever came. Box 2 never even had a tracking . The company, wanted nothing to do with the situation. Refused to return my calls. It was a major fiasco to get a refund. Finally, I was able to reorder the bed with as the actual seller. All the pieces arrived intact. It was fairly easy to assemble. Seems sturdy, looks nice. There was some hardware missing though. I was able to replace it at a hardware store. In the end, I like the bed. I am just not sure it was worth the hassle though. I am so disappointed.