I have had this bed since the beginning of September, so almost a year ago, to try and help with daily back pain. Classified as morbidly obese, I am no light/weight, and hoped I wouldnt have any issues with the motor. Let me just say that getting this bed was the best thing I have ever done for myself. I LOVE it. Everyday I am so thankful, because I get up pain free. The negative is that my dogs no longer see me as much, since instead of watching TV in the living room, Im reclined in my bed watching instead! Someone else mentioned the weak massage, but what were they expecting? The level of intensity felt will be determined by the thickness and type of mattress used. I happen have a very thick foam mattress, and I still feel it and know theres no Masseuse under my bed, but I still feel the gently comforting massage.
As for the Company? I contacted them on Wednesday this week because Ive dropped the remote several times and the screen is somewhat fuzzy. I asked how much it would cost for me to order a new remote, and FREE OF CHARGE, they sent me a new remote and control box (piece that attaches to the underside of the bed) via FedEx, received on Friday. You could not ask for more caring and expedient service. Buy it again.
Best thing I ever gave myself!
I have had this bed since the beginning of September, so almost a year ago, to try and help with daily back pain. Classified as morbidly obese, I am no light/weight, and hoped I wouldnt have any issues with the motor. Let me just say that getting this bed was the best thing I have ever done for myself. I LOVE it. Everyday I am so thankful, because I get up pain free. The negative is that my dogs no longer see me as much, since instead of watching TV in the living room, Im reclined in my bed watching instead! Someone else mentioned the weak massage, but what were they expecting? The level of intensity felt will be determined by the thickness and type of mattress used. I happen have a very thick foam mattress, and I still feel it and know theres no Masseuse under my bed, but I still feel the gently comforting massage. As for the Company? I contacted them on Wednesday this week because Ive dropped the remote several times and the screen is somewhat fuzzy. I asked how much it would cost for me to order a new remote, and FREE OF CHARGE, they sent me a new remote and control box (piece that attaches to the underside of the bed) via FedEx, received on Friday. You could not ask for more caring and expedient service. Buy it again.