This was missing 2 clevis pins and their hitch pins and because there was no packing list to tell me what parts were included (4, total, required) of course, we had everything broken down (old bed/frame) and almost completely set up before we realized it. I called the company and they were closed, so I left a message and was told somebody would get back to me within 24 hours during business hours. Nope. No call. Its a good thing that I just took matters into my own hands and drove to three different hardware stores until I found one 30 minutes away (ACE) that had the pins that I needed for about 5. One of our double bed frames fits around this and the other does not. YMMV. I have to update my review to say that the problem we originally had with the plugs falling out was because we didnt have adequate instructions showing that there is a plastic part that you can remove before plugging in the cords. Remove that, then plug the cords for each function in. Then snap the plastic guard to hold those plugs in back on. Works great now! Im grateful that the seller reached out and solved that problem for us as the bed was not useable before he sent us the picture included. Worked for my use.
It works after a lot of hassle
This was missing 2 clevis pins and their hitch pins and because there was no packing list to tell me what parts were included (4, total, required) of course, we had everything broken down (old bed/frame) and almost completely set up before we realized it. I called the company and they were closed, so I left a message and was told somebody would get back to me within 24 hours during business hours. Nope. No call. Its a good thing that I just took matters into my own hands and drove to three different hardware stores until I found one 30 minutes away (ACE) that had the pins that I needed for about 5. One of our double bed frames fits around this and the other does not. YMMV. I have to update my review to say that the problem we originally had with the plugs falling out was because we didnt have adequate instructions showing that there is a plastic part that you can remove before plugging in the cords. Remove that, then plug the cords for each function in. Then snap the plastic guard to hold those plugs in back on. Works great now! Im grateful that the seller reached out and solved that problem for us as the bed was not useable before he sent us the picture included. Worked for my use.