I bought this months ago and havent had any major issues with it. At the time of purchase Id have likely given it 4 stars. It does what it advertises well, but not great. I havent had the leg issues that most have mentioned. However the USB ports dont always work super well, when you have two devices plugged in, they tend to intermittently drop out (both phones keep making their connected to charger sounds/vibrating). Connecting only one device is fine though. Next isnt really an issue with the product itself, but the head/foot massagers can be heard downstairs something awful. Im sure that can be remedied with some clever engineering though (padding under the feet or something). Outside of that it does what its intended for. However where this product really shines is in the customer service. I lost my remote recently and reached out for a replacement, they asked for my address and within a few days I had to replacement, no charge! Great Value.
Good product, great customer service!
I bought this months ago and havent had any major issues with it. At the time of purchase Id have likely given it 4 stars. It does what it advertises well, but not great. I havent had the leg issues that most have mentioned. However the USB ports dont always work super well, when you have two devices plugged in, they tend to intermittently drop out (both phones keep making their connected to charger sounds/vibrating). Connecting only one device is fine though. Next isnt really an issue with the product itself, but the head/foot massagers can be heard downstairs something awful. Im sure that can be remedied with some clever engineering though (padding under the feet or something). Outside of that it does what its intended for. However where this product really shines is in the customer service. I lost my remote recently and reached out for a replacement, they asked for my address and within a few days I had to replacement, no charge! Great Value.