I received this bed frame off my wedding registry, and it was unfortunately delivered severely damaged by the carrier. I was ready to just return the whole thing, but BisonOffices customer service reps were extremely helpful in getting me replacement parts completely free of charge, and within a week! The only drawback to this product is its difficulty in putting it together. You better have a good 2-3 hours on your hands and even an extra set of hands, lol. Once you get it together though, it is very sturdy and has lots of drawer space. Couldnt be happier at the end of everything!
Awesome bed - greater customer service
I received this bed frame off my wedding registry, and it was unfortunately delivered severely damaged by the carrier. I was ready to just return the whole thing, but BisonOffices customer service reps were extremely helpful in getting me replacement parts completely free of charge, and within a week! The only drawback to this product is its difficulty in putting it together. You better have a good 2-3 hours on your hands and even an extra set of hands, lol. Once you get it together though, it is very sturdy and has lots of drawer space. Couldnt be happier at the end of everything!