Wretchedly poor quality, and heinous customer service
This chair seemed great for the first couple months. The quality deteriorated rapidly, the legs will become loose and need repeated tightening, the chair wobbles from side to side and does not sit level. It didnt feel safe to sit in. When I contacted customer service, they told me I mustve put it together wrong (I did not, and sent them photos), they refused a refund, and simply put the onus on the company. Im irritated that I wasted my money. I recycled it for ps and even feel bad for the furnace it ends up in.
Wretchedly poor quality, and heinous customer service
This chair seemed great for the first couple months. The quality deteriorated rapidly, the legs will become loose and need repeated tightening, the chair wobbles from side to side and does not sit level. It didnt feel safe to sit in. When I contacted customer service, they told me I mustve put it together wrong (I did not, and sent them photos), they refused a refund, and simply put the onus on the company. Im irritated that I wasted my money. I recycled it for ps and even feel bad for the furnace it ends up in.