I bought mine last December and didnt unpack till this spring. Only then did I find out that they shipped it without all the parts assembling the base. I call them and they said they would send out the missing part but never did. So I decided to mount it through the base into 4X4s I put under the deck. Th umbrella is very nice but as others have said permanently bolt or cement the base, the company design is not sturdy enough. Three Stars.
Needs solid Mounting, Poor Customer Support
I bought mine last December and didnt unpack till this spring. Only then did I find out that they shipped it without all the parts assembling the base. I call them and they said they would send out the missing part but never did. So I decided to mount it through the base into 4X4s I put under the deck. Th umbrella is very nice but as others have said permanently bolt or cement the base, the company design is not sturdy enough. Three Stars.