The table is stunning and great quality! My only problem was with the H screws that came as part of the assembly. Theyre the screws that attach the door to the frame of the nightstand which allow it to swing open. As I screwed them in to attach the door, the heads of each screw popped off, leaving the thread in the hole of the door. I reached out to customer service and spoke with Claire who was incredibly responsive and timely and made sure to fix the issue. They sent me a new table, rushed shipping, and even checked back in once they saw it had been delivered and checked in once more after I assembled it. Incredible customer service and Im very happy with the product. Id recommend using different screws for part H, but the company is also looking into swapping them out anyway
Outstanding Customer Service
The table is stunning and great quality! My only problem was with the H screws that came as part of the assembly. Theyre the screws that attach the door to the frame of the nightstand which allow it to swing open. As I screwed them in to attach the door, the heads of each screw popped off, leaving the thread in the hole of the door. I reached out to customer service and spoke with Claire who was incredibly responsive and timely and made sure to fix the issue. They sent me a new table, rushed shipping, and even checked back in once they saw it had been delivered and checked in once more after I assembled it. Incredible customer service and Im very happy with the product. Id recommend using different screws for part H, but the company is also looking into swapping them out anyway