I ordered this gun safe and was very happy with the appearance, ease of programing and overall size of the safe. It easily holds 6 rifles along with 5 pistols. I received delivery of the safe on a Saturday.No sooner did I unpack it and program it, but my wife threw out the instructions and the keys. I emailed customer support on a Sunday / fully expecting to have no response until the following week. To my immense surprise I received a very prompt response. I was asked to take some photos and provide some numbers. After i sent them what they asked for, I was told that replacement keys would be sent to me without charge. This level of customer support is unheard of! I will gladly recommend this gun safe to anyone. This is really easy to assemble and pretty sturdy.
Unbelieveable Customer Support
I ordered this gun safe and was very happy with the appearance, ease of programing and overall size of the safe. It easily holds 6 rifles along with 5 pistols. I received delivery of the safe on a Saturday.No sooner did I unpack it and program it, but my wife threw out the instructions and the keys. I emailed customer support on a Sunday / fully expecting to have no response until the following week. To my immense surprise I received a very prompt response. I was asked to take some photos and provide some numbers. After i sent them what they asked for, I was told that replacement keys would be sent to me without charge. This level of customer support is unheard of! I will gladly recommend this gun safe to anyone. This is really easy to assemble and pretty sturdy.